· Our solutions to cover your entire order-to-invoice processes
From ordering aftermarket parts to digital invoice management and returns of the parts, everything is covered by our solutions. We offer four modules that can be used separately or all together based on the business needs.
· Order Manager
Simplify & optimise all stages of your order processing
TecCom Order Manager is the most advanced and simplified ordering interface in the market. Based on our extensive process expertise it includes everything you need for ordering aftermarket car parts in the most successful & easy way.
End-to-end coverage of your process
Order online portal web application is just a click away
The Order Portal is a multi-functional web application for all cloud-based TecCom solutions supporting the entire order-to-invoice-process. It’s free & instantly available. Thus, you don’t need any prior installation to participate in the Order network.
Easy access
Simple access to all Order Manager modules in an intuitive user interface
Easy onboarding
Quick guides within the portal to help you with every feature and functionality
Community
Easily connect and interact with other network members across the whole IAM supply chain
User management
Transparent user management incl. administration of internal users and business relations
▶Reporting
▶Universal self-administration
▶Transaction monitoring
▶Connect with the community
▶Order Manager offers
▶Lost sales report
▶New communication format
Maximise your benefits with our extensive consulting support
We offer you the right consulting services & project support to make the best out of our TecCom solutions. Our team offers various projects that deliver seamless integration at any depth.
· Easy integration into your ERP solution
Take advantage of Order Manager in your regular environment. Find the right balance as we offer an easy integration into your existing ERP system. We offer thorough consultations at various levels and intensity based on the need of the customer.
Approximately 80% of our customers use Order Manager to the deep integration level to enjoy the maximum benefits. This is possible because our consultants offer round the clock services – such as understanding of the solutions, what’s best for our customer’s IT infrastructure, what IT solutions actually suit the need, how to integrate and use Order Manager to the deepest levels etc.
We make sure that our customers don’t need to change their environment or go through anything extensive to integrate our solutions. Therefore, we offer various projects that deliver a seamless integration.
Entry level integration
The basic level which mainly involves manual operations.
In this type of integration, the buyer receives manual access to manage relationships with all the distributors and suppliers in one portal.
Whereas, in case of a supplier organisation, it receives a basic ERP connection with automated import and export of messages.
Classic integration
Our mid-level tier where integration is automated before the ERP system. In this level, for both buyers and suppliers the initial processes are automated, infrastructure is integrated into an existing IT landscape with an upstream ERP connection.
Comfort integration
Our most advanced level of automation completely integrated in your ERP system.
In this case, a buyer receives a fully automated and integrated process in the ERP system. Additionally he can use SAP modules.
In case of a supplier, it’s the same as a buyer’s and is able to use SAP/Axapta modules.
· Join a large aftermarket community
Become part of the largest automotive aftermarket ordering platform
Order Manager offers a standardised ordering solution in the independent automotive aftermarket that eases the communication between the suppliers and the buyers. The aftermarket community benefits heavily from the standardised message formats for all data transfers, leading to reduce time, cost and efforts.
However, many levels of customisations are also possible based on your specific needs. We support all stages of order processing and management such as: Request, Express and stock order, Order response
, Dispatch advice, Invoice
Parts Manufacturers
Connect to a large community of 30,000+ customers in one single platform and significantly reduce time & manual efforts.
End-to-end order to invoice process based on standardised data formats and solutions
Access all your customers in one stable platform that’s equipped for global networking
Unparallel network security & various ERP integration levels
Traders & workshops
Connect to all your suppliers & distributors in a single platform with an easy ordering to incoive process.
In-time availablility of articles and information
Various buying options like sending inquiries to stock or express orders
Easily manage deliveries and addresses from all suppliers
Central communication platform for the entire supply chain
Transparent status information & faster response times for reliable order processing
Link your own web shop to supplier availability
Easily automate your order processing with standardised data
Order Manager uses a standardised message format for your data transfer making it easy to optimise your processes. Make availability enquiries in near real-time and increase security through immediate order confirmations.
There are multiple ways of connecting to Order Manager. Various interfaces and different levels of integration enable the optimal integration into your ERP system.
Order Manager helps you to automate and digitise your processes, reducing costs and saving time. You enjoy full transparency with best in class security.
Integrations
Native TecDoc and non-proprietary cloud integration via Dropbox™
Easy connection
Single interface between all aftermarket suppliers and buyers
Automation
Interface for easy partly automated processes by bulk uploads
Simplicity
Reduced complexity due to interface to connect your ERP system
