As a full-service provider of data, services and processes, we are already market leaders in Europe and are rapidly expanding this advantage worldwide.
At TecAlliance, technology and automotive specialists collaborate to digitalise & shape the future of the automotive aftermarket. We owe our growing success to simple principles like openness, courage, passion, curiosity, selflessness, innovation, inclusion and integrity. It is the embodiment of these traits that makes TecAlliance the driving force behind the digitalisation of the entire market. It is also what we look for in new employees.

Let’s be together to shape the digital future of the automotive aftermarket. Become part of a strong alliance!


作为数据、服务和流程的全方位服务提供商,我们已经是欧洲市场的领导者,并在全球迅速扩大这一优势。在TecAlliance,技术和汽车专家合作,以数字化和塑造汽车后市场的未来。开放、勇气、激情、好奇心、无私、创新、包容和正直,是我们不断取得成功的简单原则。正是这些特质的体现,使TecAlliance成为整个市场数字化背后的驱动力。这也是我们在新员工身上寻找的。让我们共同塑造汽车售后市场的数字化未来。成为强大联盟的成员!


Our Offer:
- Participation in the value-oriented culture and digital transformation of TecAlliance: Agile mindset, One Team, Ownership.
参与TecAlliance以价值为导向的文化和数字化转型:敏捷思维、团体意识和主人翁意识

- Trust-based working. 每个人的工作都是被信任的

- Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.
突破界限。每个人都同等重要,与来自世界各地充满激情的同事一起应对未知的挑战

- Fun at work and beyond. Join our regular team events – there‘s always something to celebrate!
工作中的乐趣和超越。加入我们定期的团队活动-总是有值得庆祝的事情!

- Perfect Benefits package
完善的福利套餐


Job Vacancies:

Data Specialist 数据专员

Account Manager 客户经理-数据用户

Customer Support 客户支持

Data Privacy Coordinator 数据安全岗

Data Onboarding Specialist 数据服务专员

Sales Leader_China 销售负责人_中国


If you are interested in the above job opportunities, please send your resume to Nancy.Wang@tecalliance.net

如果您对以上工作机会感兴趣,请将简历发送至:Nancy.Wang@tecalliance.net


Office Address: Room 1015, Floor 10, Block 1, No.1868, Gonghexin Road, Jing ’an District, Shanghai

办公地址:上海市静安区共和新路1868号大宁国际商业广场1号楼10层1015室



Data Specialist

数据专员


Responsibilities:

As a Data Specialist in our team, you are researching and entering aftermarket data into a database in keeping with the corresponding input guidelines.
作为我们数据团队的专家,你需要调研并按照相应的指南将售后市场数据输入数据库。

- Research, preparation, entering and documentation of Vehicle & OE data
车辆和OE数据的调研、准备、录入和记录

- Data analysis, data entry, data conversion and further processing of data from third party systems
数据分析,数据录入,数据转换以及对第三方系统的数据的进一步处理

- Independently ensure quality by maintaining, altering and reviewing available data
能够独立对数据进行维护、修改和审核,确保数据质量

- Contribution to the continuous improvement of the work processes
对工作流程的持续改进做出贡献

Your qualifications:

- Bachelor’s degree in vehicle engineering, computer science, mathematics, statistics is required;
本科及以上学历,车辆工程,计算机,数学,统计等相关专业

- Good knowledge of vehicle industry is essential, experience in automotive aftermarket is an asset;
有较强的汽车相关知识,有汽车售后市场工作经验优先

- Proficient in MS-Office skills, strong ability to deal with Excel, familiar with Access, SQL, Python is preferred
精通MS-office技能,较强的Excel处理能力,熟悉Access, SQL, Python者优先

- Fluency in English, verbal and written
流利的口语及书面英语

- Work carefully, strong logical mind
工作认真细心,有责任感,有较强的逻辑思维

- Good team player, good coordination and learning ability, able to work under pressure.
合作,协调性良好,积极主动,学习能力强,有一定的抗压能力



Account Manager

客户经理 - 数据用户


Main responsibilities

- Supporting the acquisition and establishment of new customers by efficiently organizing and performing sales activities (winning new customers, maintaining contacts) including visiting and/or participating in trade fairs.
通过有效地组织和执行销售活动(赢得新客户,保持跟客户的联系),包括参观和/或参加交易会来支持新客户的获取和建立。

- Representing TecAlliance at meetings with customers and individual presentations of TecAlliance solutions.
代表TecAlliance参加与客户举行的会议展示TecAlliance解决方案

Main tasks

- Supporting the expansion and care of the existing customer base for the entire TecAlliance solution portfolio with a focus on specific business areas.
支持整个TecAlliance解决方案组合的现有客户群的扩展和维护,重点放在特定的业务领域

- Close cooperation with the sales lead responsible for the customers as well as in-house and external partners and interfaces.
与销售经理密切合作,对客户负责,并与内部和外部合作伙伴密切合作

- Preparing and drawing up offers and contracts in consultation with the responsible sales managers; sharing responsibility for the signing of the contract.
按照销售经理的要求,准备和起草报价和合同;共同负责合同的签订

- Identifying up- or cross-selling opportunities and consulting with the responsible sales managers.
识别向上或交叉销售的机会,并咨询负责的销售经理

- Support in observing the competitive situation and trends in the business area.
支持销售经理观察业务领域的竞争状况和趋势

- External presentation and market positioning of TecAlliance by participating in industry events to maintain contacts and personal relationships
通过参加行业活动来保持和客户的联系,从而对TecAlliance 进行外部介绍和市场定位

- Excellent in-depth knowledge of the products and solutions relevant to the business division.
对与业务部门相关的产品和解决方案有深入的了解


Your qualifications

- Basic knowledge of the sales department (sales structure, sales tools and instruments).
销售基本知识(销售结构,销售工具,)

- Extremely proficient in the use of MS Office (Excel, PowerPoint, Outlook, Word)
精通MS Office (Excel, PowerPoint, Outlook, Word)的使用

- Experience with customer support in the after-market business sector as well as up-to-date knowledge of this market
具有售后市场业务部门的客户支持经验,以及有关该市场的最新知识

- Excellent communication skills and well-structured working style
优秀的沟通技巧和条理分明的工作作风

- Ability to work in an independent, goal-oriented and efficient manner
独立、目标导向、高效工作的能力

- English business fluent
英语商务流利




Customer Support

客户支持


Main responsibilities

- Master Data Management as well as technical and general support and advice on customer requests
主数据管理以及按照客户的需求提供技术和一般支持

- New and further development of solutions
新的、更深入的解决方案的开发

-Support customers on quick adaptation of foundation data to transactional environment
支持客户快速将基础数据适应交易环境

Main tasks

- Accept and answer technical and general customer queries via telephone, internet and e-mail
通过电话,网络和电子邮件接受和回答技术和一般客户的疑问

- Responsibility for the documentation of solutions in the ticket system
负责客户疑问或者投诉解决方案的文档记录

- Competent and independent problem or error analysis of incoming queries
可胜任独立分析传入查询(来自客户)并分析错误原因

- Coordination of problem solving and completion of errors
协调解决并完成错误纠正

- Mapping of different message formats e.g. EDI
不同格式的匹配,例如:EDI

- Create and set up new business relationships
创建和建立新的业务关系

- Responsibility for adhering to established SLAs and ensuring timely communication with the customer
负责遵守已经建立的SLAs,并确保与客户及时沟通

- Create and improve effective feedback loops for data improvement and enhance user experience
创建和改进有效的反馈循环以便改进数据并增强用户体验

Your qualifications

- First job experience in 1st level support or call center
有在一级支持或呼叫中心的初步经验

- Basic knowledge about PC-Networks and operating systems
PC 网络和操作系统的基本知识

- Basic knowledge of WEB services and in message formats such as XML, EDIFACT, TecForm and GOLDA
WEB 服务和相关格式的基础知识,如 XML、EDIFACT、TecForm 和 GOLDA

- Basic knowledge of transfer protocols
传输协议基础知识


- 2 years experience in data/SW support or solution function in aftermarket environment.
2年以上售后市场数据/软件支持或解决方案工作经验


- Language skills: English: fluent
英文流利



Data Privacy Coordinator

数据安全岗


Main responsibilities
- Exercise of the tasks of the data privacy officer for a subsidiary within the TecAlliance Group
执行泰案联集团分公司的数据隐私专员任务

Main tasks

- Take on the tasks of the data privacy officer according to the local legislation
根据当地法律承担数据隐私官的职责
- Support the management level in their tasks related to data privacy
支持管理层完成与数据隐私相关的任务
- Implementation and maintenance of a data privacy organization
实施和维护数据隐私组织
- Review the lawfulness of the personal data processing
审查个人数据处理的合法性
- Provide privacy trainings
提供隐私培训
- Perform privacy audits
进行隐私审查
- Single point of contact to regulatory bodies (e.g. supervisory authority), customers, suppliers and employees in matters concerning data privacy
就数据隐私事宜与监管机构(如监管机构)、客户、供应商和员工进行单点联系

Your qualifications
- First experiencesin the field of data privacy and IT security
有数据隐私和IT安全方面的经验
- Good project management skills
具有良好的项目管理能力
- First experiences in preparing and conducting trainings
有准备和实施培训的经验
- High consultancy and conceptual skills
较高的咨询和概念技能
- Structured, result-oriented and independent working method
拥有结构化、以结果为导向、独立的工作方法
- Very good communication skills and assertive personality with teamplayer attitude
具有良好的沟通能力,有主见以及团队合作精神
- Willingness to learn with an objective to achieve the certification in data privacy
有学习意愿,实现数据隐私的认证
- Language skills: English: fluent
英文流利


Data Onboarding Specialist

数据服务专员


Main Responsibility主要职责

1. Develop and operate customer-specific data processing into TecDoc data standards.

将客户特定的数据处理进行开发、运营成 TecDoc 数据标准。


Main tasks 主要任务

1. Analyzing customer requirements and offering tailor made services in cooperation with the sales team;

与销售团队合作,分析客户需求,提供定制的服务;

2. Implementation of customers data into TecDoc data standard (DIFM-Service) by using ETL-Tools, SQL & TecDoc maintenance tools;

使用ETL-Tools、SQL和TecDoc维护工具将客户数据实现为TecDoc数据标准(DIFM-Service);

3. Create customer specific analysis, product reports and diagrams;

创建针对客户的分析、产品报告和图表;

4. Process optimization in terms of data quality and production ;

在数据质量和生产方面进行流程优化;

5. 3rd level support for data specific customer requirements;

为特定数据的客户需求提供支持;

6. Evaluation of requirements as well as responsibility for the implementation of these, including the preparation of appropriate documentation.

评价各项要求以及执行这些要求的责任,包括编制适当的文件。


Technical expertise专业技能

1. Several years of professional experience in data analysis environment;

拥有多年数据分析环境专业经验;

2. Confident handling of complex database queries and good knowledge of SQL and ETL-Tools;

能够熟练处理复杂的数据库查询,熟悉SQL和ETL-Tools;

3. Experience in professional, technical and data-driven consulting and in product implementation;

有专业、技术和数据驱动的咨询和产品实施经验;

4. Good knowledge about customer specific product management tasks in the IAM area (Independent Automotive Aftermarket) will be an added advantage;

熟悉IAM领域(独立汽车售后市场)客户特定产品管理任务的优先考虑;

5. A positive attitude and are open-minded, curious and takes responsibility;

态度积极,心胸开阔,好奇心强,责任心强;

6. Structured, independent and self-motivated. Eager to learn and open for constructive criticism;

做事有条理,独立,有上进心。乐于学习并能接受建设性的意见;

7. You have strong analytical skills with detail-orientation, clear communication and decisiveness.

具有较强的分析能力,注意细节,清晰的沟通能力和决断力。



Sales Leader_China

销售负责人_中国


Main Responsibility主要职责

1. Lead the Sales China team to effectively organize and execute the sales activities and secure existing revenues: acquisition of new customers, keep in touch with the suppliers and wholesalers in the Chinese automotive aftermarket, meet and exceed KPIs and sales target;

领导中国销售团队有效地组织和执行销售活动,确保现有收入,获取新客户,与中国汽车后市场的供应商和批发商保持联系,完成并超过KPI和销售目标;

2. Preparation and realization of project proposals as well as contract negotiations.

准备和实施项目建议书以及合同谈判;

3. Close collaboration and coordination with the local and international parts manufacturers, maintain relationship and offer more services to them; Join customer events;

与本地和国际零部件制造商保持密切的合作,维护关系并为其提供更多服务; 参加客户活动;

4. Arrange kick-off meetings to brief all stakeholders about customer requirements. Participate regular project review meetings which steer and coordinate the implementation of the project and assure on-time delivery;

安排会议,向所有相关者介绍客户需求。参加定期的项目评审会议,指导和协调项目的实施并确保按时交付;

5. Follow up invoices and payments;

跟进发票和付款;

6. Weekly sales reports with short term forecast; regularly analyses market needs and recommend appropriate measures.

每周的销售报告及短期预测;分析市场需求并提出相应的建议措施。


Requirements: 任职要求

1. College or bachelor’s degree in Computer Science, Mechanical, Automotive engineering, etc.,

大专或本科学历,计算机科学、机械、汽车工程等相关专业;

2. Minimum of 5 years’ experience, ideally in sales or IAM product development;

5年以上工作经验,有销售或汽车后市场产品开发经验优先;

3. Background of IAM multinational companies is preferred;

有汽车后市场跨国公司背景优先;

4. Comprehensive understanding of the targeted markets/ customer segments;

全面了解目标市场以及客户群体;

5. Experience in Sales forecasting and customer relationship management;

具有销售预测能力和客户关系管理经验;

6. IT-, telecommunication branch, industry or trade (automotive branch if possible) or service sector background;

IT, 通信,工业或者贸易(汽车后市场)或服务部门背景;

7. Good knowledge in Microsoft PPT, Excel, Word, etc.;

熟练使用office软件;

8. Good communication skills in English.

良好的英语沟通能力。